At Level 2 Lexus are open and ready to support you with your car buying and servicing needs. We will be minimising contact through physical distancing and contact tracing policies and respectfully ask that, when you do visit us, you adhere to our strict health and safety guidelines. This is to ensure the safety of everyone.

If you require urgent assistance with your vehicle, call our 24/7 assistance hotline at 0800 4 53987.

Learn more about what else we are doing, who you can contact, and answers to frequently asked questions at our COVID-19 Updates page.


Your new Lexus vehicle comes with a full maintenance plan that covers all parts and labour costs for a period of four years with unlimited kilometers. With our exacting service and maintenance standards by specially trained Lexus technicians, your Lexus will always be at its best.

  • Your vehicle will follow the recommended servicing schedule which includes inspection, adjustment or replacement of necessary items.

  • All other reasonable maintenance and repair costs directly associated with the recommended service schedule will also be covered, except service plan exclusions.

    View service plan exclusions

  • The Vehicle Inspection Certificate is required and covered under this plan.

Transfer service plan

The Lexus Service Plan is fully transferable to the subsequent owner of this vehicle. A transfer of ownership card is provided at the back of the Lexus Full Maintenance Service Plan booklet. It is however, not transferable from one vehicle to another.


When you buy a Lexus, you'll not only enjoy the vehicle's unparalleled luxury and advanced technology, but also the complete customer care experience. From regular servicing requirements to emergency roadside assistance, Lexus has got it covered.


0800 4 LEXUS (0800 4 53987)

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