At Level 2 Lexus are open and ready to support you with your car buying and servicing needs. We will be minimising contact through physical distancing and contact tracing policies and respectfully ask that, when you do visit us, you adhere to our strict health and safety guidelines. This is to ensure the safety of everyone.

If you require urgent assistance with your vehicle, call our 24/7 assistance hotline at 0800 4 53987.

Learn more about what else we are doing, who you can contact, and answers to frequently asked questions at our COVID-19 Updates page.

REIMBURSEMENT CLAIM FORM

Facilitate your claims reimbursement by filling in your details below and attaching all required documents.

CUSTOMER DETAILS

Please choose your salutation.
Please provide your full name.
Please provide a valid address.
Please provide a valid address.
Please provide a email address.
Please provide a valid email address.
Please provide your vehicle registration number.
What is this?

This refers to the number on your car’s number plate.

km
Please provide current odometer reading.
What is this?

This refers to the total distance your car has covered to date.

RECOVERY & TOWING COSTS

Costs from towing your vehicle to an authorised Lexus Dealer.

Please provide date of breakdown.
km
Please provide distance towed.
Please provide location of breakdown.
Please select your Lexus Dealer.
$
Please provide your vehicle delear.

Invoice

Upload invoice Add invoice +

RENTAL & ACCOMMODATION COSTS

RENTAL COSTS

Costs from renting a temporary vehicle during the repair of your Lexus.

$
Maximum value of $400 incl GST.
ACCOMMODATION COSTS

Costs from emergency accommodation arrangements made.

$
Maximum value of $450 incl GST.

Please agree to our terms and conditions.

Please provide date acknowledged.

For any questions regarding your vehicle, please contact us at customercare@lexus.co.nz or call us on 0800 4 LEXUS


Website Feedback