At Level 2 Lexus are open and ready to support you with your car buying and servicing needs. We will be minimising contact through physical distancing and contact tracing policies and respectfully ask that, when you do visit us, you adhere to our strict health and safety guidelines. This is to ensure the safety of everyone.

If you require urgent assistance with your vehicle, call our 24/7 assistance hotline at 0800 4 53987.

Learn more about what else we are doing, who you can contact, and answers to frequently asked questions at our COVID-19 Updates page.


Lexus Vehicle Insurance provides comprehensive car insurance for both new and used cars up to the age of 20 years. This includes gap insurance for those financing the vehicle with Lexus Financial Services NZ, as well as cover for your vehicle's contents.

Lexus Vehicle Insurance is underwritten by Aioi Nissay Dowa Insurance Company LTD of Japan.


    You can hold on to your current No Claims Bonus and you won't lose it, regardless of who's at fault of the accident. Only one such claim is allowed for every insurance period.


    Your new Lexus vehicle will be replaced if it is stolen or damaged beyond repair during the first four years or 140,000 km, whichever comes first.


    If your used Lexus vehicle is stolen or damaged beyond repair within the first 12 months of purchase, we will give you the purchase price or market replacement cost, whichever is greater.


    Insure more than one vehicle to get a discount across all policies, subject to vehicle eligibility criteria. You can include the vehicles of your family members. The more vehicles you include, the bigger the discount.

Lexus Vehicle Insurance Policy

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