Owner benefits

The Lexus ownership experience is a supreme expression of quality, luxury and style. For the next four years, you'll benefit from a range of services that will see your motoring needs met to the most exacting standard. You'll also be reassured by the dedication of the Lexus operation in New Zealand. The unmatched range of services and attention to every detail of customer care are all part of owning a Lexus vehicle. The Lexus experience is based on a strong ongoing relationship; a relationship bringing you peace of mind and assured high performance in the years ahead. 

Commitment to performance

  • LEXUS NEW VEHICLE WARRANTY

    An important part of the peace of mind that comes with owning a Lexus is the built-in warranty on your vehicle. Your Lexus vehicle carries a New Vehicle Warranty of four years unlimited kilometres* and a six year Corrosion Perforation Warranty. 

    Warranty coverage

  • FULL MAINTENANCE SERVICE PLAN

    The Lexus Full Maintenance Service Plan that accompanies your vehicle covers all parts and labour costs associated with the Lexus recommended service schedule for a period of four years unlimited kilometres* from the date of first registration. 

    Lexus service plans

  • VEHICLE INSURANCE

    Lexus Vehicle Insurance provides comprehensive car insurance for both new and used cars up to the age of 20 years.

    Insurance cost and coverage

  • LEXUS PLUS

    Lexus New Zealand and the New Zealand Automobile Association (AA) have a special nationwide emergency service for Lexus owners. Lexus Plus offers a range of motoring and travel protection designed specifically for you and your Lexus. 

    Lexus Plus

EXPERIENCE AMAZING

  • TRACK DAYS

    Join your Lexus hosts for a day of motoring exhilaration and on-track driving; discover more about class-defining Lexus technologies and experience the stunning Lexus performance line-up in action. The Lexus Performance Drive Day will take place on premier New Zealand race track locations across the North and South Islands.

  • GIFT WITH PURCHASE

    Through leading edge design and technology, the Lexus philosophy continues to evoke pure driving enjoyment. Combining simplicity with elegance and turning them into passionate moving experiences. And so, with a selection of exclusive gifts from our brand partners, we aim to surprise you and enhance that enjoyment and passion for Lexus even further. 

  • CULTURAL AND ART EVENTS

    From premier showcases for contemporary art at the Auckland Art Fair to songs that shape the nation heard at Lexus Song Quest you will be astounded by the diversity of cultural and art events that you can attend.

  • LEXUS CONCIERGE

    Coming soon - Your ticket to world class entertainment and premium hospitality. 

SERVICING & SUPPORT

When you buy a Lexus, you'll not only enjoy the vehicle's unparalleled luxury and advanced technology, but also the complete customer care experience. From regular servicing requirements to emergency roadside assistance, Lexus has got it covered.

FOR 24/7 ASSISTANCE WITHIN NEW ZEALAND

0800 4 LEXUS (0800 4 53987)

Exclusive for Lexus of Christchurch

  • A DEDICATED TEAM, AT YOUR SERVICE

    It is our intention to provide you with ‘5 star hotel’ levels of service and comfort. Feedback from our guests informs us that we not only meet these high standards, but regularly exceed them. View some examples of guest feedback on our About page.

  • GUEST AMENITIES

    As our guest, we invite you to make yourself at home in our luxurious showroom. Relax on leather armchairs in our guest lounge with complimentary hot drinks, or browse the latest Lexus models and discuss their features with our professional team.

Exclusive for Lexus of North Shore

  • A DEDICATED TEAM, AT YOUR SERVICE

    It is our intention to provide you with ‘5 star hotel’ levels of service and comfort. Feedback from our guests informs us that we not only meet these high standards, but regularly exceed them.

  • GUEST AMENITIES

    As our guest, we invite you to make yourself at home in our luxurious showroom. Relax on leather armchairs in our guest lounge with complimentary hot drinks, or browse the latest Lexus models and discuss their features with our professional team.

Exclusive for Lexus of Wellington

  • A DEDICATED TEAM, AT YOUR SERVICE

    It is our intention to provide you with ‘5 star hotel’ levels of service and comfort. Feedback from our guests informs us that we not only meet these high standards, but regularly exceed them.

  • GUEST AMENITIES

    As our guest, we invite you to make yourself at home in our luxurious showroom. Relax on leather armchairs in our guest lounge with complimentary hot drinks, or browse the latest Lexus models and discuss their features with our professional team.

Exclusive for Lexus of Hawke's Bay

  • A DEDICATED TEAM, AT YOUR SERVICE

    It is our intention to provide you with ‘5 star hotel’ levels of service and comfort. Feedback from our guests informs us that we not only meet these high standards, but regularly exceed them.

  • GUEST AMENITIES

    As our guest, we invite you to make yourself at home in our luxurious showroom. Relax on leather armchairs in our guest lounge with complimentary hot drinks, or browse the latest Lexus models and discuss their features with our professional team.

Exclusive for Lexus of Auckland City

  • A DEDICATED TEAM, AT YOUR SERVICE

    It is our intention to provide you with ‘5 star hotel’ levels of service and comfort. Feedback from our guests informs us that we not only meet these high standards, but regularly exceed them.

  • GUEST AMENITIES

    As our guest, we invite you to make yourself at home in our luxurious showroom. Relax on leather armchairs in our guest lounge with complimentary hot drinks, or browse the latest Lexus models and discuss their features with our professional team.

Exclusive for Lexus of Hamilton

  • A DEDICATED TEAM, AT YOUR SERVICE

    It is our intention to provide you with ‘5 star hotel’ levels of service and comfort. Feedback from our guests informs us that we not only meet these high standards, but regularly exceed them. View some examples of guest feedback on our About page.

  • GUEST AMENITIES

    As our guest, we invite you to make yourself at home in our luxurious showroom. Relax on leather armchairs in our guest lounge with complimentary hot drinks, or browse the latest Lexus models and discuss their features with our professional team.

Exclusive for Lexus of Queenstown

  • A DEDICATED TEAM, AT YOUR SERVICE

    It is our intention to provide you with ‘5 star hotel’ levels of service and comfort. Feedback from our guests informs us that we not only meet these high standards, but regularly exceed them. View some examples of guest feedback on our About page.

  • GUEST AMENITIES

    As our guest, we invite you to make yourself at home in our luxurious showroom. Relax on leather armchairs in our guest lounge with complimentary hot drinks, or browse the latest Lexus models and discuss their features with our professional team.

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