LEXUS WEBSITE CONDITIONS OF USE

  • Accuracy of Information

    While every endeavour has been made to ensure all of the information contained in this website is accurate as at 1 March 2016, the information may not be accurate at the time you view this site because of changes over time. For instance, the vehicles, accessories and prices displayed may no longer be available. Further, we and our dealers may, for any reason, introduce any changes that we deem necessary. Please contact your dealer to confirm the information shown. Furthermore, the images and content of this website may have been sourced globally and may differ to New Zealand specification.

  • Legal Disclaimer

    Neither we nor our dealers will be liable in any way whatsoever to any person for any cause of action arising directly or indirectly out of the information contained in this website. Further, we and our dealers are not bound in any way to offer, make available or provide any of the goods or services referred to in this website.

  • Price

    All prices included in this website are in New Zealand dollars and are inclusive of GST (unless stated otherwise). The recommended retail prices are recommended only and there is no obligation for us or our dealers to comply with the recommendation. Prices shown do not include on-road costs, and are exclusive of fitting costs. Prices and specifications are subject to change without notice. Please contact your dealer for confirmation.

  • Application

    The references above to "we", "us" and "our" are references to Toyota New Zealand Limited, Toyota Financial Services Limited, Daihatsu and Lexus. References to "dealers" or "your dealer" are references to the authorised dealers of any of those companies.

  • LEXUS FACEBOOK TERMS & CONDITIONS

    From time to time Lexus New Zealand Limited may run Competitions and Prize Giveaways (Promotions) on the Lexus New Zealand Facebook page Timeline.

    By entering such a Promotion and by accepting a Prize, you agree to these Terms and Conditions.

    1. Lexus New Zealand is the Organiser of these Promotions, they are not in any way sponsored, endorsed or administered by, or associated with, Facebook.
    2. You agree to release Facebook from any and all claims and demands arising out of, or in connection with, your participation in any of these Promotions or with any of the Prizes offered.
    3. Employees of Lexus New Zealand Limited, Toyota New Zealand Limited, Toyota Financial Services Limited, their advertising agents, subsidiaries, Toyota and Lexus dealership staff, and their immediate families are not eligible for the Prizes in these Promotions.
    4. To enter a Promotion the entrant must have taken the action requested, as described in the post relating to the specific promotion. Only one entry per Facebook account is permitted.
    5. Unless otherwise stated, Prize winners will be drawn at random from all entries received by the date and time stated in the post. The number of Prizes offered will be stated in the post and if multiple Prizes are offered, multiple winners will be drawn.
    6. Prizes are not transferable or redeemable for cash.
    7. Entrants must be New Zealand residents and be residing in New Zealand at the time of the Promotion.
    8. Lexus New Zealand reserves the rights to offer substitute Prizes.
    9. Prize winners will be notified through Facebook and must respond within 48 hours to claim their Prize. To claim a Prize, winners will be asked to provide contact details to a Toyota email address.
    10. Lexus New Zealand reserves the right to reproduce comments and feedback provided by entrants in promotional material, not limited to but including, website, brochures and other online channels.
    11. Lexus New Zealand reserves the right to put an age limit or other restrictions on Promotions and or Prizes which must also comply with New Zealand law where applicable.
    12. In the event of any dispute regarding the rules, conduct, results and all other matters relating to a Promotion, the decision of Lexus New Zealand Limited shall be final and no correspondence or discussion shall be entered into.
    13. We respect your privacy. If you provide contact details in order to claim a Prize, your details are held by Lexus New Zealand Limited to enable us, Lexus Finance New Zealand Limited and our dealer network to communicate with you about Lexus and Lexus products and services. If you don't wish to receive promotional material, or wish to review or update your details, please contact us on 0800 453 987 , at oncall @ lexus.co.nz or write to us at PO Box 46, Palmerston North 4440. A more detailed privacy statement is available above or on request.
  • LEXUS CUSTOMER SATISFACTION SURVEY - VEHICLE PURCHASE

    1. Entry to the promotion is deemed acceptance of these Terms and Conditions.
    2. Employees of Lexus New Zealand, Lexus Financial Services, their advertising agencies, subsidiaries, Lexus dealership staff, and their immediate families are not eligible for the offer.
    3. This Competition commences 12:01am 4 March 2013.
    4. Winners will be drawn in January, April, July and October each year. The entry into the quarterly draw will depend on when your survey is completed and returned to Lexus New Zealand.
    5. Entry into this promotion is deemed consent that you have opted into further communication from Lexus. You will have the ability to opt-out at any time by calling 0800 4LEXUS (0800 453987) or by emailing oncall@lexus.co.nz.
    6. Entries are limited to one entry per person per day.
    7. To enter, simply text the unique code found on the bottom of the survey card, your 1-5 rating and comments to 203 (eg ABCXYZ 4 I think…). Or visit www.lexus.co.nz/feedback and submit the unique code found on the bottom of the survey card, your 1-5 rating and comments (eg ABCXYZ 4 I think…).
    8. Proof of purchase and photo ID may be required to claim the prize.
    9. Standard text costs apply and those charges will be the responsibility of the individual mobile phone owners. Only 021, 022, 029 and 027 mobile phones can participate.
    10. Lexus New Zealand cannot accept responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft, destruction, alteration of, or unauthorised access to entries, or entries lost or delayed whether or not arising during operation or transmission as a result of server functions, virus, bugs or other causes outside its control.
    11. Your entry goes into a draw to win one of two "iPad minis" (16GB Wi-Fi) valued at NZD$450 RRP (GST inclusive) each, to be drawn every quarter.
    12. The prize winner will be the first two valid entries randomly drawn from eligible entries received within the quarter.
    13. The prize winner will be notified within 5 working days of the draw and contacted via a call to the phone number provided or that made the entry.
    14. The person whose phone is used to submit the entry is deemed the entrant should any dispute arise.
    15. Prizes are not transferable, exchangeable nor negotiable and are not redeemable for cash.
    16. While this sales promotion scheme will be administered with all reasonable care and skill, if Lexus New Zealand or its designated agents are unable to make contact with any winner within 5 working days of a draw, Lexus New Zealand reserves the right to declare that entry invalid and draw a new winner on the same terms and conditions as the original draw.
    17. Lexus New Zealand reserves the right to substitute prize components of equivalent or greater value if any prize becomes unavailable.
    18. To the greatest extent permitted by law, neither Lexus New Zealand nor any person or party associated with the promotion shall be liable for any loss, damage or injury suffered or sustained (including, but not limited to, consequential loss) as a result of participating in this promotion or using any part of the prize, except for any liability which cannot be excluded by law.
    19. All decisions made by Lexus New Zealand are final and no correspondence will be entered into.
    20. By entering, prize winners agrees to be available for reasonable publicity purposes without compensation, including but not limited to photographs and interviews. Entrants acknowledge that their details may be published in various media.
    21. Any questions regarding this promotion should be directed to 0800 4LEXUS (453987).
    22. Lexus New Zealand reserves the right to change or alter these terms and conditions at any time.
    23. We respect your privacy. If you provide contact details in order to claim a Prize, your details are held by Lexus New Zealand to enable us, Lexus Finance New Zealand and our dealer network to communicate with you about Toyota and Lexus products and services. If you don't wish to receive promotional material, or wish to review or update your details, please contact us on 0800 463 987, at oncall@lexus.co.nz or write to us at PO Box 46, Palmerston North Central 4440. A more detailed privacy statement is available above or on request.
  • F SPORT Upgrade April 1 – June 30th 2017

    1. Offer is available on the following new Lexus models:
      1. IS200t Turbo Sedan (LRP $74,300) – upgrade to IS200t Turbo Sedan F SPORT model at no extra cost
      2. NX200t 2.0 Turbo SUV 2WD (LRP $81,600) or 4WD (LRP $84,600) – upgrade to NX200t Turbo SUV F SPORT 4WD at no extra cost
      3. NX300h 2.5 Hybrid SUV 2WD (LRP $83,100) – upgrade to NX300h 2.5 Hybrid SUV F SPORT 4WD at no extra cost
      4. RX350 3.5 V6 SUV 4WD (LRP $95,900) - upgrade to RX350 3.5 V6 SUV F SPORT 4WD model at no extra cost
      5. RX450h 3.5 V6 Hybrid SUV 4WD (LRP $114,990) – upgrade to RX450h 3.6 Hybrid SUV F SPORT 4WD model at no extra cost
    2. Offer is available on selected new Lexus models purchased and delivered from an Authorised Lexus Dealer between 1st April 2017 and 30th June 2017.
    3. Offer is subject to stock availability.
    4. Offer is only available at participating Authorised Lexus Dealers.
    5. Accessories are not included in this offer.
    6. Offer is available on sales of vehicles financed through Toyota Financial Services or other finance companies.
    7. Offer is not transferable or redeemable for cash.
    8. Offer available to New Zealand residents only.
    9. Offer available to GST and non GST registered customers.
    10. Entitlement to the offer goes to the ‘legal owner’ of the vehicle.  Any subsequent arrangements between the legal owners of the vehicle and the driver/customer are at the legal owner’s discretion
    11. Offer is not available in conjunction with any other offer.
    12. Offer is not transferable or redeemable for cash or discount.
    13. Offer is not available on Lexus Dealer demonstrator vehicles, pre-registered vehicles, rental, Government, nationally negotiated fleet sales, Lexus New Zealand Account Managed Fleet sales.
    1. On road costs will be charged.
    2. Offer excludes any online vehicle sales
    1. Some vehicles and/or accessories may differ slightly from those pictured.
    2. Scheduled Servicing and Warrantable repairs must be performed at an Authorised Lexus Dealer or Lexus Parts and Service Agent.
    1. Lexus reserves the right to alter this offer without notice at any time.
    2. To the extent permitted by law, Toyota New Zealand Limited and Authorised Lexus Dealers are not liable to any person, including you or any passenger, for any loss, damage, liability, cost, or expense incurred through use of the vehicle purchased.
    3. These terms and conditions will be governed by and construed in accordance with the laws of New Zealand and swill be subject to the non-exclusive jurisdiction of New Zealand courts.
    4. We respect your privacy.  Your details are held by Toyota New Zealand Limited to enable us, Toyota Finance New Zealand Limited and our Dealer network to communicate with you about Toyota and Lexus products and services.  If you don’t wish to receive promotional material, or wish to review or update your details, please phone us on 0800 869 682, email us at dialogue@toyota.co.nz or write to us at PO Box 46, Roberts Line, Palmerston North 4440.  A more detailed privacy statement is available at www.toyota.co.nz/privacy or on request.

    Lexus Care Package

    1. All NZ New Lexus come with Lexus’ generous four year unlimited kilometre Lexus Care Package. The four year package includes;
      1. Unlimited kilometre New Vehicle Extended Warranty
      2. Unlimited kilometre Full Maintenance Service Plan
      3. Twenty Four hour access to Lexus Oncall, our specialist support network
      4. Lexus Plus Roadside Assistance
    2. Lexus Care benefits are transferrable to subsequent owners of the car during the four year period. However, they are not transferrable from one vehicle to the other.
    3. The package does not include tyre replacements.
    4. Full Lexus Care Package terms and conditions available upon request from your Authorised Lexus Dealership and at lexus.co.nz.
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