LEXUS OF NORTH SHORE

LEXUS OF NORTH SHORE

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Lexus Supreme Award Winner logo

 

EXPERIENCE THE ART ​OF HOSPITALITY


The Lexus you own is the result of a passionate pursuit of perfection. It is a supreme expression of quality, luxury and style. The Lexus philosophy of ‘The Pursuit of Perfection’ challenges us to provide our discerning customers with the joy of driving the highest quality, best-engineered vehicles, along with outstanding personalised customer care.

EVERY MOVE ELECTRIFIED

POWERED BY YOU. ELECTRIFIED BY LEXUS.

Nearly two decades after transforming the industry with the world’s first luxury hybrid electric vehicle, we’re introducing the next chapter of Lexus Electrified. With elegant, intuitive design features, efficient power and control, the Lexus Electrified range provides an unparalleled expression of the driver’s needs. From hybrid, to plug-in hybrid, to our all-electric RZ – you provided the spark, Lexus electrified it.


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SUPERIOR QUALITY

For Lexus, superior quality runs deeper than simply having the very best materials. Superior quality is an obsession, lived by everyone and applied in every aspect of our business.

AT LEXUS, YOU ARE OUR GUEST

Unsurpassed attention to detail underpins the customer experience at Lexus. You are welcomed as an individual and your unique needs are considered throughout the Lexus ownership journey and beyond.  We look forward to meeting you.

MEET THE TEAM

CEO

SENIOR LEADERSHIP

  • Bronwen Newcombe

    Bronwen Newcombe

    Chief Operating Officer

    09 442 3615
  • Matt Oxnam

    Matt Oxnam

    Chief Customer Officer

    09 442 3679
  • Fraser Cunningham

    Fraser Cunningham

    General Manager, After Sales

    09 442 3655

VEHICLE SALES

  • Tristan Liu

    Tristan Liu

    Assistant Sales Manager

    09 442 3663
  • Helen Wang

    Helen Wang

    Vehicle Sales Consultant

    09 442 3690
  • Julie Grgicevich

    Julie Grgicevich

    Vehicle Sales Consultant

    09 442 3637

PARTS & SERVICE

CUSTOMER SERVICE & ADMIN

  • Peter Sun

    Peter Sun

    Financial Controller

    09 442 3634
  • Karen Readings

    Karen Readings

    Lexus Sales Support

    09 442 3670

LEXUS OF NORTH SHORE – TWO TIME SUPREME AWARD WINNER

2024 Lexus Business Excellence Awards

Lexus of North Shore has been recognised for the second year in a row as leaders in their field as the distinguished recipient of the prestigious 2024 Lexus Supreme Award.

The Lexus Supreme Award considers the overall performance of the entire Lexus operation and recognises exceptional performance across all areas – New and Used Vehicles, Finance, After Sales, People, Facilities, Environment and ensuring that all customers and visitors Experience Amazing.

From left: Andrew Davis, Lexus New Zealand Vice President, Mark Jago, Lexus of North Shore CEO, Tatsuya Ishikawa, Lexus New Zealand Acting CEO.

Lexus of North Shore 2024 Lexus Supreme Award Winner

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CUSTOMER TESTIMONIALS

Exceptional service at Lexus of North Shore and makes buying a Lexus worthwhile over the long term.

Susan H

The best car dealer I have ever experienced. I bought my first Lexus RX, the team is so helpful especially Tristan, Steve and Joyce, always there to help and accommodated me whatsoever.

Dang L

Excellent customer service. My car was due for its first service. Lexus of North Shore sent a technician to Whangarei to do the service! Further the technician told me the car will be ready in 1.5 hours. Exactly 1.5 hours later he called to say it’s all done. This level of customer service is amazing.

B Cardinaux

Undoubtedly Lexus gives us the best of both worlds - combining luxury with value and reliability. As a bonus the customer service too is exceptional.

N Ali Naseem

We recently bought a UX for my mother and had the pleasure of dealing with Michelle, who was fantastic. She took the time to thoroughly explain all the options and features to us and made the whole process smooth and straightforward. A heartfelt thanks for all your help... very happy customers over here :)

M Taha

First impression was unforgettable customer service, Joyce just made my day, despite I came in on the wrong booking date. My car was ready the next morning with a perfect result, no hidden cost and nicely cleaned inside and out. Thanks a million Lexus of North Shore team, you guys are just brilliant, I am definitely your loyal customer.

A Hidayat

Exceptional service at Lexus of North Shore and makes buying a Lexus worthwhile over the long term.

Susan H

The best car dealer I have ever experienced. I bought my first Lexus RX, the team is so helpful especially Tristan, Steve and Joyce, always there to help and accommodated me whatsoever.

Dang L

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SPONSORSHIP & COMMUNITY

We believe that small acts, when multiplied, can transform experiences. Lexus of North Shore is always on the look-out for sponsors to support our events and that mirror the amazing pursuits of the Lexus brand.

BEN BAYLY

Renowned New Zealand chef and restaurateur named as the NIWA-Haku Kingfish Champion of Change for 2023 in the Cuisine Good Food Awards 23/24, Ben Bayly is a proud partner of Lexus of North Shore. Known for his culinary excellence and unwavering commitment to quality, Ben embodies the same values that drive Lexus believing ‘Every customer is treated like a guest in his home’. Just as Ben creates exceptional dining experiences with meticulous attention to detail, Lexus of North Shore delivers a personalised luxury experience, ensuring unsurpassed attention to detail for every customer. Together, Lexus of North Shore and Ben Bayly celebrate a shared commitment to creating outstanding experiences for our customers, guests, and communities.

NORTH HARBOUR CLUB

Since its inception in 1995, the North Harbour Club has relied on the support of members and sponsors to ensure its continued success as a club and charitable trust in promoting Excellence by encouraging and providing financial assistance to youth in the North Harbour region. Lexus of North Shore’s involvement stems back to the beginning with founding members in the Jago family. Today, we are proud to be the club’s only diamond-tier sponsor and charity lunch sponsor. Our commitment has significantly contributed to the over $3.2 million in grant funding gifted to over 425 talented youth in the North Harbour region. The Lexus of North Shore Charity Lunches unite over 400 community members and host distinguished guest speakers such as Prime Minister Christopher Luxon, Sir Graham Henry, and many more.

WAITEMATA GOLF CLUB

Lexus of North Shore is proud to sponsor Waitemata Golf Club. Our partnership aligns with the club’s ability to show innovation, inclusion and community growth. Much like Lexus of North Shore, Waitemata Golf Club strives to deliver an unparalleled experience, from the first tee to the clubhouse. Through our sponsorship, the club can foster the vibrant community spirit it’s known for, host fund-raising events (Laurie Hewitt Memorial Day, and Waitemata Pro-Am), and further grow the game of golf. When you visit the club, you’ll spot two sign-written Lexus vehicles and a Lexus golf cart of use on the course. We also extend this partnership to our customers, who are welcome to take advantage of our corporate memberships.

REQUESTING SPONSORSHIP

Lexus of North Shore is a proud member of our local community and supports many worthwhile and needy causes while staying true to the Lexus brand essence of luxury and innovation.

We support and are always on the lookout for social and cultural pursuits that mirror our artistic and achievement ideals. We are interested in new and innovative ways to promote our luxury dealership by the way of sponsorship, and encourage interested parties to contact us regarding new relationships.

Toitū Enviromark Diamond

Toitū enviromark diamond certified organisations have a self-sustaining EMS in place. They have internal systems to ensure that their plans and policies are followed and to identify any opportunities for change and improvement. They have top management commitment to the EMS and its continuing stability.

Opening Hours

Monday to Friday:
8.00am - 5.30pm
Saturday:
9.00am - 4.00pm
Sunday:
10.00am - 4.00pm
Our hours might differ on public holidays
VISIT US

 

CONNECT WITH ​​LEXUS OF NORTH SHORE

Be first to hear about vehicle launches, meet local Lexus owners and enthusiasts, and ask our qualified technicians and professionals anything about Lexus.


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2024 Lexus Supreme Award Winner
2023 Lexus Supreme Award Winner